See all 12 IntouchCX jobs. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover all the key insights that make people want to work here. Read about the office locations, company history, leadership teams, and employee perks. IntouchCX | 188,518 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and ... IntouchCX | 188,518 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …Consumer Durables. We’re trained experts in the products of our brand partners, even testing products, so we can provide personalized support that fosters loyalty. IntouchCX is revolutionizing the customer experience across industries by designing personalized CX strategies for leading-edge brands.Oct 12, 2023 · WINNIPEG, MB – OCTOBER 12, 2023 – IntouchCX, a leading global customer experience and technology company, has announced its expansion into Egypt. This is the second global footprint expansion for IntouchCX in 2023. In February, the Company expanded its operations to Kuala Lumpur, Malaysia. IntouchCX plans to open its state-of-the-art center ... WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align ... In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus. Feb 13, 2024 · Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand …Mar 16, 2024 · IntouchCX employees working in Philippines rate their compensation and benefits with 3.1 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 6.2% worse than the company average rating of all IntouchCX employees. Browse IntouchCX salaries in Philippines to find out how much you could …Cairo Campus. As a team member, you’ll play a key role in our success as we expand […] Cairo, Egypt. Our new Cairo campus is set to be the hub for innovation in the heart […]Montego Bay Campus. Country: Jamaica. Montego Bay Campus. As an IntouchCX employee, you’ll have access to cutting-edge technology and comprehensive training aimed to […] IntouchCX. 188,185 tagasubaybay. 2d. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.IntouchCX | 135,017 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We’re revolutionizing the global customer ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Learn more about the Rules and Regulations. Check the status of your referrals. See our ongoing referral promos. Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more. Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ... Matt Wheatley. As Chief Revenue Officer, Matt is responsible for overseeing and optimizing all growth and revenue generating strategies, including sales, client growth, innovation and technology, and experience-driven solutions across multiple ecosystems. Matt has been with IntouchCX since 2010, and has held multiple roles in business ...Your Journey Begins. Here. Thanks for your interest in joining the IntouchCX team! Let's take a few minutes to get to know each other better. Then we'll get you on your way to booking your interview, where we promise to answer all of your questions. Let's Get Started.Our amazing people make us who we are. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Click Here to Get Started. Learn more about the Rules and Regulations.IntouchCX challenges the status quo. Our Innovation team is a collective of disruptive mindsets, problem solvers and researchers that confront business-as-usual processes to …Hyderabad, India. Hyderabad is the capital and largest city of Telangana, located in south-central India. It’s known for being one of the fastest-developing IT cities in India with low …Mitul Kotecha. Mitul is a visionary leader that drives IntouchCX’s strategic direction, operational strategy, innovation and performance excellence. He brings a wealth of experience, holding previous roles with IntouchCX as Chief Financial Officer and President & Chief Operations Officer. Mitul has spearheaded major growth, operational, and ...IntouchCX challenges the status quo. Our Innovation team is a collective of disruptive mindsets, problem solvers and researchers that confront business-as-usual processes to …We judge our success on morethan just making money. It really speaks to who we are as a company with our community involvement and the programs we've created for our employees. You’ll see it everyday that we are more about a positive culture and the impact we can have, rather than a dollar figure.Enhance Your Customer Care Quality. The key to customer loyalty is elevating customer experience . We make Quality Assurance (QA) scoring easier by defining your KPI goals and building out custom QA evaluation criteria. Our QA team identifies customer issue trends and creates opportunities to drive performance improvement and experience.January 10, 2024. CAIRO, EGYPT – January 10, 2024 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, has announced the creation of more than 500 full-time jobs in Cairo. “The diverse workforce and extraordinary talent here made investment and expansion an easy decision,” said ...10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world.Montego Bay is located on Jamaica’s north coast and is the second-largest city in the country. It has a strong population with exceptional language skills and affinity for American culture, which has helped spark growth in Jamaica’s BPO sector. Each of our 2 Montego Bay campuses are over 32,000 square feet and equipped with 6 training rooms.Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...Superpunch Care provides personalized digital mental health support to our team members whenever it’s needed most during the working day. Superpunch Care aims to provide a proactive solution to engagement and well-being, which can positively influence long-term business performance metrics, such as engagement and productivity.How much does IntouchCX in the Philippines pay? See IntouchCX salaries collected directly from employees and jobs on Indeed. Please note that all salary figures are approximations based upon third party submissions to Indeed.Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. We also have a community dedicated to nurturing and enhancing our collective ...IntouchCX will also provide all hardware and equipment necessary. Benefits of Working as a Work from Home Customer Service Representative: Work from home! Flexible schedules. Competitive salary - $14.00-16.00/hr (varies depending on program) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities.Feb 10, 2024 · I see a lot of people making $300k-500k+/yr and curious to hear some unfiltered opinions about how your life is going. I know sometimes I think it would be nice to be making bank but I imagine there are things which come with the territory that I don’t consider. (Including your salary would be helpful.) 138.WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.Intouch Anywhere operates in Kingston, Jamaica. This region is home to a population with exceptional language skills and affinity for the BPO sector. Global customer care and technology company, providing value-driven solutions for over 20 years.Mitul Kotecha. Mitul is a visionary leader that drives IntouchCX’s strategic direction, operational strategy, innovation and performance excellence. He brings a wealth of experience, holding previous roles with IntouchCX as Chief Financial Officer and President & Chief Operations Officer. Mitul has spearheaded major growth, operational, and ... Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. Montego Bay Campus. Country: Jamaica. Montego Bay Campus. As an IntouchCX employee, you’ll have access to cutting-edge technology and comprehensive training aimed to […]As Founder and Executive Chairman for IntouchCX and Laivly, Greg provides the strategic vision, framework, and initiatives to drive performance and growth. Since our inception in 2001, we’ve succeeded under his leadership by diversifying our solution offerings and expanding our global footprint. In this time, we’ve maintained our ability to ...Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. Our company-wide Intouch Communities includes a community dedicated to ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in ...Our Strategic Pillars. We understand that high-performing companies have a desire for faster and smarter growth. They are looking for a partner who is big enough to deliver and nimble enough to care. That is exactly who we are – we have scale and soul, and we set a new standard by immersing ourselves in your world with curiosity, creativity ...The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.Expanding our industry-leading global customer experience solutions across Africa. We specialize in improving customer experience for leading brands, with a strong emphasis on multi-user platforms and end-to-end customer experiences from acquisition, to loyalty and retention. Growing tech infrastructure and a skilled workforce in the region ...IntouchCX Team. February 14, 2023. WINNIPEG, MB – FEBRUARY 15, 2023 – IntouchCX has announced its expansion into Malaysia. This expansion closely follows the recent rebranding of the Company, with it changing its corporate name from 24-7 Intouch to better align with its accelerated growth, new solution offerings, and positioning as a market ...Data Annotation. We bring together content specialists and cutting-edge AI technology for increased quality, efficiency, and accuracy. We have extensive experience adapting to changing volumes and implementing resolution workflows for a wide range of data types, including text, image, video, and voice to deliver high volume annotation.Expanding our industry-leading global customer experience solutions across Africa. We specialize in improving customer experience for leading brands, with a strong emphasis on multi-user platforms and end-to-end customer experiences from acquisition, to loyalty and retention. Growing tech infrastructure and a skilled workforce in the region ...WINNIPEG, MB – APRIL 12, 2023 – IntouchCX has been named a winner in the 2023 Excellence in Customer Service Awards by Business Intelligence Group. IntouchCX received the award in the Technology of the Year category for its Generative AI solution. The Company has been pioneering its AI-powered technology with its Laivly solution, …IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.480 seguidores. We are IntouchCX. Where innovation meets industry. Where …Provide an unmatched experience that lasts as long as your products. The quality of your customer service should match the quality of your products. IntouchCX helps our brand partners deliver this through expert support that fosters loyalty.In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus.Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance.IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest … As a centrally-located economic hub in Western Canada, Winnipeg attracts many cultural backgrounds, including people fluent in French. Our Winnipeg campuses include our global headquarters and 2 additional locations, each fully equipped with state-of-the-art training rooms, industry-leading security features, and fulfillment areas. Jan 17, 2023 · 24-7 Intouch announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market innovator. The Company has also unveiled a new brand that reflects the company’s roots and equity while encompassing its new ambitions with a more modern and human-centric ... Montego Bay is located on Jamaica’s north coast and is the second-largest city in the country. It has a strong population with exceptional language skills and affinity for American culture, which has helped spark growth in Jamaica’s BPO sector. Each of our 2 Montego Bay campuses are over 32,000 square feet and equipped with 6 training rooms.See all 12 IntouchCX jobs. Claimed Profile. 240 Kennedy Street, 2nd floor Winnipeg, Manitoba R3C 1T1. 10,000+. Information Technology Support Services. IntouchCX on Instagram Website IntouchCX website. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover …Find out what works well at IntouchCX from the people who know best. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Compare pay for popular roles and read about the team’s work-life balance. Uncover …IntouchCX is a company that provides customer experience solutions for global brands. You can contact them by phone, email, or chat to learn more about their services, careers, or CX passion.Sep 5, 2023 · 24-7 Intouch Outsourcing and Offshoring Consulting Winnipeg, Manitoba 112,890 followers We are now officially IntouchCX.Mar 18, 2024 · I interviewed at IntouchCX (Athens, Athens, Attica) Interview. The interviewer had a really bad internet connection and the questions were just to know the amount of money you want to work for them without really being interested in the candidate's qualifications. When the interviewer got the answer about the salary I wanted, she just …IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business Consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a …Sep 27, 2022 · In the United States, women are 75% of the Company’s workforce. WINNIPEG, MB – September 27, 2022 – IntouchCX, a global leader in contact center technology and solutions, has been recognized as one of the Best Employers for Women in 2022 by Forbes and Statista Inc. This recognition was preceded this year by Forbes …Our Hyderabad campus creates a welcoming environment with lobbies that feature traditional Rangoli art. We […] Bengaluru Campus. This campus has been crafted to provide an environment conducive to your success, offering an […] Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka.February 13, 2024. Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. IntouchCX and Beliveo are leaders in the customer care industry, focused on pairing the highest customer experience with best-in-class technology.At IntouchCX, we champion mindfulness, host engaging work gatherings, and celebrate unforgettable holiday festivities for our valued team members. Our dedication extends beyond your professional development to your overall well-being, fostering an enriching environment for all. Join us and discover a workplace that genuinely values your growth ... Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ... Guatemala City, Guatemala. Guatemala City has a cost-efficient labor pool of skilled workers and is located near the United States, allowing for alignment with our Northern America … Bringing unique thought leadership and expertise, our leaders are passionate about culture, committed to performance and innovation, and obsessed about the success of our brand partners and people. Our people are our core. We are proud to employ over 25,000 people globally. From front line agents to EVPs, we hire and retain talent who embody ... As Founder and Executive Chairman for IntouchCX and Laivly, Greg provides the strategic vision, framework, and initiatives to drive performance and growth. Since our inception in 2001, we’ve succeeded under his leadership by diversifying our solution offerings and expanding our global footprint. In this time, we’ve maintained our ability to ...WINNIPEG, MB – APRIL 12, 2023 – IntouchCX has been named a winner in the 2023 Excellence in Customer Service Awards by Business Intelligence Group. IntouchCX received the award in the Technology of the Year category for its Generative AI solution. The Company has been pioneering its AI-powered technology with its Laivly solution, …IntouchCX Team. February 14, 2023. WINNIPEG, MB – FEBRUARY 15, 2023 – IntouchCX has announced its expansion into Malaysia. This expansion closely follows the recent rebranding of the Company, with it changing its corporate name from 24-7 Intouch to better align with its accelerated growth, new solution offerings, and positioning as a market ...Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in ...Mar 20, 2024 · Typical work is answering phone calls and sending emails, The most enjoyable part of the job is the avail time and email time. The management lacks XP. Pros. Easy accounts, extra activities with prizes while working to relieve stress. Cons.
He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in .... Bulldog amsterdam
IntouchCX | 135,017 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We’re revolutionizing the global customer ...Mike Henderson. Global COO. As Global COO, Mike is responsible for all aspects of IntouchCX's global operations, with a particular focus on leadership mentoring and development, global operating standards, and continuous process improvement. Mike has over 30 years of experience in the customer service industry, leading operations in the … See all 12 IntouchCX jobs. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover all the key insights that make people want to work here. Read about the office locations, company history, leadership teams, and employee perks. Bogota, Colombia. With a vibrant bilingual talent pool, strong IT infrastructure, and competitive pricing, Bogota is ranked as one of the best cities in the world for contact center outsourcing. Our Bogota campus is over 50,000 square feet equipped with 4 training rooms. Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ... Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more. Forecasting, planning, and managing your workforce can be challenging. As your partner, we streamline this so you can focus on growing your business. Our solution optimizes agent schedules and productivity through forecasting and real time management, driving performance across your vendor network. By pairing our detailed Workforce Management ... Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance.Salary estimated from 8 employees, users, and past and present job advertisements on Indeed. Customer Service. Customer Service Representative. $16.74 per hour. 5 salaries reported. Inbound Customer Service Representative. $17.97 per hour. 3 salaries reported. Explore more salaries. IntouchCX Honduras, Tegucigalpa, Honduras. 403,808 likes · 67 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul. Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. We stay one step ahead and challenge industry norms. We know the ins and outs of customer experience and outsourcing best practices, and we share that knowledge with the world’s leading brands. Explore our blog posts, thought papers, case studies, and more below to learn how we’re redefining customer service and our industry.Technology-driven security and support for the biggest fintech platforms. Leveraging our expertise in brand safety, fraud management, security and privacy, we build physically secure and compliant spaces backed by IT and data security specialists, so that your customer data is prioritized and protected.Well-being and our culture of care is at the core of our people strategy. It is focused on compassion, engagement, agility, and resilience to improve not only our employees’ psychological safety, but individual and collective development in areas of emotional, cognitive, physical and social awareness. We approach well-being from all angles ....